Nortel and Motorola in talks to combine their mobile infrastructure businesses

So over on Yahoo! this article is interesting.  The advantage to Motorola is clear, more cash for a business it does not appear to run well.

The advantage to Nortel is less clear.  Nortel already has switching and radio kit for a variety of wireless technologies and air interfaces. We’ll need to wait until more information becomes available.  I wonder if Nortel would get the iDEN infrastructure busines, too?

Mozilla enters the Mobile Browser market

The Mozilla foundation has recently announced that they intend to extend their web browser to allow it to run on mobile devices. I have to wonder about the opportunity they perceive. Outside the US there may well be a chance for a new browser to become popular on mobile devices.

Within the US however, the mobile operators wield so much control that it seems very unlikely the mobile browser could ever aspire to achieve the success the PC-based browser has. The path to that success for mobile devices is far more challenging. Continue reading “Mozilla enters the Mobile Browser market”

The European Commission vs. Qualcomm

The European Commission has launched a case against Qualcomm for the way they license their technology to other companies. Cellular-News has the story, among others. I first caught wind of it over at Howard Chu’s HowardForums. My post there was a bit of a knee jerk reaction. Since that post I’ve done a little more reading and I have to say that my opinion is unchanged, though I also have a better understanding of why the EC is after them. Continue reading “The European Commission vs. Qualcomm”

This Week it’s Verizon Battling Google

OM Malik is one of my favorite bloggers. He generally writes about the technology industry with a focus on telecoms and the Internet. Today he covered news of Verizon Wireless and Google jockeying for position prior to the American 700 MHz spectrum auctions coming in January. It’s clear that both sides believe that much is on the line.

From Verizon Wireless’ perspective they must have at least 2 objectives in winning the auction. First, to acquire more spectrum to expand their existing business. They’d prefer additional nationwide spectrum. But I’d expect them to hedge that bet by selectively bidding for regional licenses.

Second, they can hope to eliminate a competitor, or at least reduce the scope across which a competitor might compete with Verizon Wireless. Both are clearly worth billions. Trailing 12 month revenue for Verizon Wireless is $91 billion. If a competitor or competitors could deny Verizon Wireless as little as 10 percent of that market it makes the cost of licenses pale by comparison.

A lost opportunity of $10 billion/ year has a net present value of around $25 billion. If that represented the cost of doing nothing, spending $10-12 billion to buy more spectrum seems like a way to save $15-13 billion. I count on Verizon Wireless to go all out before the auctions and to bid ferociously during them.

This show is only starting folks. don’t touch that dial.

Our Call Waiting Tone Went Missing

A good part of the last couple days has been spent looking for missing call waiting tones. Call waiting tones are the soft background beeps that usually are heard when you are talking on the phone and someone else tries to call your phone. The sound you’ll typically hear is a double beep of around 440 Hertz for 300 milliseconds. Well, we lost ours.

We’re not entirely certain when we lost it. Looking back, it appears that the first subscriber report may have been received in mid-September. Only recently have the volume of complaints risen to a level that caused anyone to intervene. (There’s probably a process improvement or two lurking within that statement.)
Because call waiting tones are provided by a component of the Nortel switch, we immediately opened a dialog with their Technical Assistance Service (TAS.) Starting yesterday morning several engineers at Nortel TAS with on a conference bridge with several of our Engineers trying to isolate the problem. Continue reading “Our Call Waiting Tone Went Missing”

Nortel MTX14 PVG Upgrade Highlights

During last night’s maintenance window our Packet-Voice Gateways (PVG) were upgraded as part of our preparation to upgrade the entire cellular switch to the latest version of software, MTX14. Preparations have been underway for several weeks, leading up to what Nortel calls the One Night Process (ONP.) The preparations include component-by-component changes to hardware, software and firmware. Mostly this has been pretty uneventful, save for the issues caused by us being one of the Verification offices (VO) for Nortel’s then-new Packet MSC. Nortel has dealt with issues as they arose, and the upgrade has only slipped a day or two.

PVG preparation work had been completed according to schedule during the maintenance window by our Nortel installer and a member of the Network Operations staff. The summary of the night’s activities was already sent, network traffic was starting to pick-up, the day shift was sipping the day’s first latté as the night-shift left to go home. Continue reading “Nortel MTX14 PVG Upgrade Highlights”

Automating Secure Shell Login using Putty

Putty is an ssh client for Microsoft Windows which can automate secure logins to remote computers. This tutorial allows you to automate these logins using your public/private key pair.

Putty can be downloaded from here: http://www.chiark.greenend.org.uk/~sgtatham/putty/. Download and install the entire putty distribution.

During this procedure the following high-level steps are taken:

  • First, create a public-private key pair using puttygen.
  • Second, create a session for logging into a particular host. This session will include the IP address, and can include the username and location of your private key
  • Lastly, add your public key to the host you’ll be logging into.

Each of these steps is detailed below. Continue reading “Automating Secure Shell Login using Putty”

Out-source Call Center recovers from catastrophic outage

This became a surprisingly full day. An earthquake near Taiwan around 1 PM local time disrupted communications lines to our out-sourced call center in Manila, the Philippines. This was certainly a surprise to our Customer Care group as they were under the, apparently mistaken, impression that diverse redundant voice routes were provided by the out-source company.

Regardless, it caused the Engineering department some serious headache. As the assumption had been that redundancy was built-in, a business recovery plan had not been created. A scramble was required to cobble together a work-around to reduce the impact on our customers, whose calls in the meantime were being dumped on the floor.

Continue reading “Out-source Call Center recovers from catastrophic outage”

New Nortel EV-DO Message Board

TeleTips Network has just opened a new message board for the Nortel EV-DO. There seems much to learn. Nortel has provided a training course which I’ll be following over the next few weeks. I’ll post the course specifics later, and a review of the course materials. In the meantime, this board can be used for your Nortel EV-DO discussions.

Attending Nortel CDMA Wireless Users Group Meeting

The second week of September in Ottawa, Ontario, Canada, Nortel will be hosting their users for a week-long conference of training, product demonstrations and sales. It is also expected to be a good chance for users to get together, compare notes, swap stories and have some fun. TeleTips Network will be there, blogging from the conference and calling attention to highlights and news. We’ll be showing the flag and recruiting some new members, too. If you’ll be attending drop us a note and look for us there.

Here’s a link to the Nortel CDMA Wireless Users Group Conference