Automating Secure Shell Login using Putty

Putty is an ssh client for Microsoft Windows which can automate secure logins to remote computers. This tutorial allows you to automate these logins using your personal public/private key pair. Putty can be downloaded from here: http://www.chiark.greenend.org.uk/~sgtatham/putty/. Download and install the entire putty distribution. During this procedure the following high-level steps are taken: First, create …

Out-source Call Center recovers from catastrophic outage

This became a surprisingly full day. An earthquake near Taiwan around 1 PM local time disrupted communications lines to our out-sourced call center in Manila, the Philippines. This was certainly a surprise to our Customer Care group as they were under the, apparently mistaken, impression that diverse redundant voice routes were provided by the out-source …

Attending Nortel CDMA Wireless Users Group Meeting

The second week of September in Ottawa, Ontario, Canada, Nortel will be hosting their users for a week-long conference of training, product demonstrations and sales. It is also expected to be a good chance for users to get together, compare notes, swap stories and have some fun. TeleTips Network will be there, blogging from the …